Web Based Customer Information

Web Based Customer Information
Business: WBCI

Универсальный русско-английский словарь. . 2011.

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  • Customer relationship management — (CRM) is a widely implemented strategy for managing a company’s interactions with customers, clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes principally sales activities, but… …   Wikipedia

  • Customer attrition — Customer attrition, also known as customer churn, customer turnover, or customer defection, is a business term used to describe loss of clients or customers. Banks, telephone service companies, Internet service providers, pay TV companies,… …   Wikipedia

  • Web conferencing — refers to a service that allows conferencing events to be shared with remote locations. Most vendors also provide either a recorded copy of an event, or a means for a subscriber to record an event. The service allows information to be shared… …   Wikipedia

  • Web analytics — Internet marketing Display advertising Email marketing E mail marketing software Interactive advertising Cloud marketing Social media optimization …   Wikipedia

  • Web 2.0 — A tag cloud (a typical Web 2.0 phenomenon in itself) presenting Web 2.0 themes The term Web 2.0 is associated with web applications that facilitate participatory information sharing, interoperability, user centered design,[1] and collaboration on …   Wikipedia

  • Web bug — A web bug is an object that is embedded in a web page or e mail and is usually invisible to the user but allows checking that a user has viewed the page or e mail.[1] One common use is in e mail tracking. Alternative names are web beacon,… …   Wikipedia

  • Information Technology Infrastructure Library Version 3 — ITIL v3 (IT Infrastructure Library v3): ITIL v3 defines a process with an agnostic platform and holistic framework for changing product development processes into to a service development processes. This is particularly important in SaaS… …   Wikipedia

  • Customer to customer — (C2C) markets are innovative ways to allow customers to interact with each other. While traditional markets require business to customer relationships, in which a customer goes to the business in order to purchase a product or service. In… …   Wikipedia

  • Web content — is the textual, visual or aural content that is encountered as part of the user experience on websites. It may include, among other things: text, images, sounds, videos and animations.In [http://www.oreilly.com/catalog/infotecture/ Information… …   Wikipedia

  • Customer engagement — (CE) refers to the engagement of customers with one another, with a company or a brand. The initiative for engagement can be either consumer or company led and the medium of engagement can be on or offline. Unlike marketing terms such as… …   Wikipedia

  • Customer dynamics — is an emerging theory on customer business relationships that describes the ongoing interchange of information and transactions between customers and organizations. These exchanges occur over a wide range of communication channels, such as phone …   Wikipedia


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